Privacy Policy

1. Information You Provide

Ridge Runner Gear may receive personal information that you voluntarily provide when you:

• Contact us through the website.
• Ask a question about a product.
• Request warranty service or a return.
• Place or arrange an order.
• Join an email or product-launch list.
• Communicate with us by email or another supported method.

Depending on the situation, this information may include your name, email address, phone number, mailing or shipping address, order information, and any information you choose to include in your message.

2. Information Collected Automatically

When you visit a website, certain technical information may be collected automatically by the website's hosting, security, or other service providers.

This may include information such as:

• Internet Protocol (IP) address.
• Browser type.
• Device type.
• Pages visited.
• Date and time of access.
• Referring website or page.
• General technical information used for security and operation.

3. How We Use Information

Information may be used to:

• Respond to questions and customer-service requests.
• Process or coordinate orders.
• Provide shipping and delivery information.
• Handle returns, exchanges, and warranty claims.
• Provide product support.
• Communicate about products or services you requested.
• Maintain and improve the website.
• Protect the website against misuse, fraud, or security threats.
• Comply with applicable legal or tax requirements.

4. Payments

Ridge Runner Gear may use third-party payment providers or marketplaces to process transactions.

Payment information submitted directly to a third-party payment provider is subject to that provider's own privacy and security practices.

Ridge Runner Gear may receive transaction information necessary to identify an order, confirm payment, provide customer service, or maintain business records.

5. When Information May Be Shared

Ridge Runner Gear does not need to share personal information except when reasonably necessary to operate the business, provide requested services, or comply with legal obligations.

Information may be shared with service providers involved in:

• Payment processing.
• Shipping and delivery.
• Website hosting.
• Email or communication services.
• Security and fraud prevention.
• Other services necessary to complete a customer request.

Third-party services may process information according to their own privacy policies.

6. Sale of Personal Information

Ridge Runner Gear does not sell customer contact information as part of our ordinary business operations.

7. Cookies & Similar Technologies

The website or third-party services used by the website may use cookies or similar technologies for basic site operation, security, preferences, or other website functions.

Browser settings generally allow you to control or delete cookies. Disabling certain cookies may affect how some website features work.

8. Third-Party Websites & Services

The Ridge Runner Gear website may contain links to third-party websites, marketplaces, payment providers, video services, social media platforms, shipping providers, or other external resources.

Ridge Runner Gear does not control the privacy practices of those third parties.

We encourage you to review the privacy policy of any third-party service you choose to use.

9. Information Retention

Ridge Runner Gear may retain information for as long as reasonably necessary to complete transactions, provide customer support, maintain business and tax records, resolve disputes, enforce agreements, or comply with applicable legal requirements.

10. Information Security

Ridge Runner Gear takes reasonable steps to protect information in our possession.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Children's Privacy

Ridge Runner Gear's website and products are not directed toward collecting personal information from children.

If you believe a child has provided personal information through the website, please contact us so the situation can be reviewed.

12. Your Choices

You may contact Ridge Runner Gear if you have questions about personal information you previously provided to us or if you would like to update your contact information.

If you receive optional promotional email from Ridge Runner Gear, you may request to stop receiving those communications.

13. Changes to This Privacy Policy

Ridge Runner Gear may update this Privacy Policy from time to time to reflect changes in the website, business practices, services, or legal requirements.

Updated versions will be posted on this page with a revised effective date.